At Sigler Digital Solution Pvt Ltd (“SiglerLabs,” “we,” “our,” or “us”), your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you access or use our website, https://siglerlabs.com (the “Platform”). By using our Platform, you consent to the practices described in this policy.
1. Scope of Policy
This Privacy Policy governs all data collection and usage on our Platform, including all services provided under the SiglerLabs brand. It does not cover third-party websites, applications, or services that we do not own or control.
2. Information We Collect
We collect different types of information depending on how you interact with our services:
Personal Information: This includes details you provide directly, such as:
- Full name, email address, and phone number
- Username and password for account creation
- Company name, title, or position (if applicable)
- Payment details when you purchase a service or subscription
Usage Data: Information collected automatically as you interact with the Platform:
- Your IP address, browser type, device ID, and operating system
- Pages you visit, time spent, and interaction data
- Cookies and similar tracking technologies to enhance user experience
Proctoring and Monitoring Data: In some cases, especially during assessments or events, we may collect:
- Webcam images, screen sharing activity, or other monitoring data for proctoring purposes
- Responses to assessments, event participation data, and results
Third-Party Data: Information obtained from third-party services you interact with, such as:
- Data from social media platforms like LinkedIn or Google when you link or log in using those credentials
- Payment processors (such as credit/debit card information) handled by trusted third-party vendors
3. How We Use Your Information
We use the information collected to:
- Provide and Improve Our Services: Ensure smooth functioning of the Platform, including personalizing content, managing accounts, and responding to service requests.
- Account Management: Help you manage your account, track activity, and store user preferences.
- Communications: Send you important updates, newsletters, promotional content, and event-related notifications (you may opt out of marketing emails).
- Proctoring and Monitoring: For events or assessments, we may use data such as webcam images or activity logs to ensure integrity and fairness during assessments or exams.
- Legal and Security Purposes: Enforce our terms of service, prevent fraud, ensure compliance with legal obligations, and secure our Platform.
4. Legal Grounds for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide personal data voluntarily, such as account registration or event participation.
- Contractual Obligation: When processing your data is necessary to fulfill a contract, such as delivering services or conducting events.
- Legitimate Interests: When processing your data for purposes that improve our services or protect the Platform (e.g., fraud prevention).
- Compliance with Legal Obligations: When processing your data is required by law or to respond to government requests.
5. Information Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties except in the following situations:
- With Your Consent: When you have given us explicit permission to share your information.
- Service Providers: We may share data with trusted third-party vendors who provide services on our behalf, such as payment processing, cloud storage, or email distribution.
- Event Participation: If you participate in an event, quiz, or competition hosted on our Platform, we may share your information with the event organizer (our clients) as needed to facilitate your participation.
- Legal Compliance: We may disclose your information to comply with legal processes, enforce our terms, respond to law enforcement, or prevent harm.
- Third-Party Integrations: If our Platform integrates with other services (such as LinkedIn or Google for authentication), we may share your login details with these services, subject to their privacy policies.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Platform by:
- Session Management: To keep you logged in and maintain session data.
- Analytics: To track how users interact with the Platform and gather analytics on user behavior.
- Advertising: To serve relevant ads and promotions based on user interactions.
You can control or delete cookies by modifying your browser settings. However, disabling cookies may affect the functionality of certain parts of the Platform.
7. Third-Party Cookies
In addition to our own cookies, we may allow third parties (such as advertisers or analytics providers) to use cookies and tracking technologies on the Platform. These third parties may collect information about your online activities over time and across different websites when you use our Platform.
8. Payment Information and Security
All payment transactions made on our Platform are handled by third-party payment processors who comply with industry-standard security practices. SiglerLabs does not store any payment card details. For security purposes, always ensure your payment details are handled by trusted providers.
9. Data Transfers and International Data
Your personal information may be transferred to and processed in countries other than your country of residence, including to countries where privacy laws may not be as protective as those in your location. However, we take steps to ensure that your data is protected in compliance with applicable data protection laws.
10. Data Security
We use industry-standard practices to secure your personal information. Your data is stored in secure facilities, and we implement technical, administrative, and physical safeguards to protect against unauthorized access, alteration, or destruction of your data.
However, while we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
11. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data in certain circumstances.
- Data Portability: You can request your data in a structured, machine-readable format.
- Objection and Restriction: You can object to the processing of your data or request that we restrict its processing in some situations.
To exercise your rights, contact us at [email protected].
12. Data Retention
We retain personal data as long as necessary to fulfill the purposes for which it was collected:
- Account Data: Retained as long as your account is active or for a period of 5 years after inactivity or deletion, whichever comes first.
- Event Participation Data: Retained for 6 years after the event for compliance and legal purposes.
- Client-Controlled Data: Retained according to the client’s instructions, typically deleted after 3 years unless specified otherwise.
13. Proctoring and Monitoring
During assessments, competitions, or other events, we may collect monitoring data such as webcam footage or screenshots to ensure fairness. Any data collected during such processes will only be used for event integrity purposes and deleted after the event is complete.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through a notice on the Platform. Continued use of our services after changes are posted indicates your acceptance of the revised policy.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at:
Sigler Digital Solution Pvt Ltd
Email: [email protected]